3 Steps to Your End User Support App
Upload your logo on our platform. Select the service tests to pre-populate for your end users and deploy. Extend your app using our API to interface with existing monitoring platforms. Manage a user-shared instance to diagnose and resolve service issues.
Work together. Save time and money.
Empowering the relationship between customers and their service providers.
End users with your app better understand the current state of their services. They can self-diagnose more service issues and select the best action to take.
Informed end users make better choices about who to call and when to call them. Your app automates end user inputs to technical support activities.
When an end user shares their test instance with your organisation, service issues get resolved faster. Reducing mean-time-to-innocence for technology providers removes unnecessary damage to reputation. Effective relationships build productivity gains for end users and their technology partners.Explore Our Apps
A More Productive Community
Is I.T. red, amber or green? How do we work better together?
Is your I.T. usable? For what you want to do with it? Now? Is your website up? SSL Certificate OK? Email on a spam list? If it isn't - then what are we going to do about it? SeeThru boosts your productivity. Helps you engage with the correct support partner and automate the input they need from you.
What’s your users service experience like today? Is the perception of your service levels effected by outside factors? Your SeeThru App helps you move fast to manage the dialogue with your customer economically. Use the intelligence across your install base to forecast your service desk workload.
Transparent service reporting reduces hidden customer churn. Maintaining reputation by resolving issues quicker via effective service demarcation ultimately grows revenue. Your SeeThru end user app helps you work with your channel partners and end-users.
Instrumenting the internet for all and transparency in the digital supply chain is our passion.
The digital transformation of the workplace using cloud services is transformational. Potentially. Right now, it is can be a very uncertain and painful process for many organisations. Technology providers need to act in concert to support their mutual end users.
We are helping technology providers deal with the digital transformation of their user base. We enable the accessible view of IT that empowers end users to be more effective partners.
Cloud services, the empowerment of the customer via SD-WAN, the emergence of A.I. with data analytics and the beginnings of 5G deployments. Cooperation has never been more important.